Get in touch with NDI.
Contact Us
Phone Numbers
Sales/General Enquiries: +44 (0) 1270 613780
Support: +44 (0) 1270 613799
Please see note below about WinSuite support.
Offices
European Headquarters
NDI Technologies, Ltd.
NDI House
Barony Court
Nantwich
Cheshire
CW5 5RD
United Kingdom
Tel: +44 (0) 1270 613780
Fax: +44 (0) 1270 625285
North American Headquarters
NDI Technologies, Inc.
725 W. State Road 434 Suite E
Longwood, Florida 32750-5157
United States of America
Tel: (1) 321-441-1800
Fax: (1) 321-441-1801
WinSuite Support
As of the 1st May 2008 Winsuite Support contact will be transferred to a premium rate line with calls charged at 75p per minute. The new premium rate telephone number is:
0906 7530 246
All calls to the previous 01270 506612/13 numbers will be diverted to 0906 7530 246. When calling for support please ensure you have the following information available, this will then limit cost usage.
- Name of School
- Winsuite Version
- Server Windows O/S version (2003, 2000, NT4)
- Client Windows O/S version (XP, Win98, 2000)
- Details of Problem/Issue
- Details of any 3rd party software if applicable
- Error messages if applicable
- Any changes or updates been applied prior to error.
- Support will be supplied to the following version.
- Winsuite 3.0
- Winsuite 3.5
- Winsuite 3.51
- Winsuite Active Directory 4.0
- Winsuite Enterprise Edition 4.5
- Account Xpress
- File Ranger
To also help you the following table shows supported and non supported Microsoft Products:
| Product | Supported | Not Supported |
|---|---|---|
| Office 2007 |  |
|
| Windows Vista | |
|
| Windows Server 2008 | |
|
| Windows Server 2003 64 Bit | |
|
| Windows Server 2003 | |
|
| Windows XP | |
|
| Office 2003 | |
|
| Office XP | |
|
| Office 2000 | |
|
| Office 97 | |
|
| Windows Server 2000 | |
|
| Windows 2000 | |
|
| Windows Me | |
|
| Windows 98 | |
|
| Windows NT Server | |
|
| Internet Explorer 6 | |
|
| Internet Explorer 7 | |
As a Winsuite Customer you will still be able to contact Winsuite Support via email. Please ensure the above information is attached with the email and we will try to respond within 24hrs. The contact email for this is [removed] [removed].
Regards,
Support
NDI Technologies